Important information!

Important information!

Before the move please read the following brochures carefully. As you public movers and/or warehousemen we are required by law to provide this information to you.

Before You Move

  • Obtain the brochure Ready to Move? and the booklet Your Rights and Responsibilities When You Move from the mover.
  •  Ask for recommendations from neighbors, friends, and relatives regarding the mover.
  •  Check with the Better Business Bureau regarding the mover.
  •  Find out what the mover's responsibilities are for damages that may occur to your belongings.
  •  Ask if the mover has a dispute settlement program.
  • Obtain estimates from at least three movers, and compare cost and all other services to be provided by the mover.
  •  Check to determine whether the interstate mover is registered with FMCSA, and has a USDOT number.
  • Find out how and when pickup and delivery of your household goods will occur.
  • Ask the mover how they can be contacted before the move, during the move, and after the move.
  • Adequately insure your belongings.

Moving Day

  • Be present to answer questions and give directions to the movers. Stay until they finish.
  • Accompany the movers as they inventory your household goods and resolve any questions regarding the condition of materials being moved.
  • Carefully read the information on the estimate, order for service, bill of lading, inventory, and all other completed documents before you sign them.
  • Keep the bill of lading until your goods are delivered, the charges are paid, and any claims are settled.
  • Before the moving van leaves, take one final look throughout the house to make certain nothing has been left behind.
  •  Give the driver directions to your new home.
  • Inform the driver and the moving company of where you can be reached during the move.

Delivery Day

  • Be present to answer any questions and give directions.
  •  Pay the driver, according to the term of your agreement, before your goods are unloaded.
  • Supervise unloading and unpacking of your goods.
  •  Note on the inventory list all boxes or other items that are damaged before you sign any documents.

Your one-stop shop for moving & storage