Terms and Conditions
Introduction
Welcome to Sharp Van Lines. By accessing our website (www.sharpvanlines.com) or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before booking or using our services.
Use of Services
Sharp Van Lines provides moving and related services subject to availability and agreement. By requesting a quote or booking a service, you agree to provide accurate and complete information.
You are responsible for ensuring that all details related to your move, including addresses, inventory, and access conditions, are correct.
Estimates & Pricing
All estimates provided are based on the information you supply at the time of booking. Final charges may vary due to:
- Additional items not listed in the original inventory
- Changes in service requirements
- Accessibility issues (stairs, long carry, elevators, etc.)
- Additional packing or labor requested
Payment terms will be communicated prior to the move.
Payments
Payments must be made using approved methods provided by Sharp Van Lines. Any outstanding balance must be cleared as per the agreed terms before or upon completion of services.
Failure to make payment may result in delays, additional charges, or withholding of delivery as permitted by law.
Customer Responsibilities
Customers are responsible for:
- Properly preparing and packing items (unless packing services are requested)
- Securing fragile or high-value items
- Being present or assigning a representative during pickup and delivery
- Providing accurate contact information
Limitation of Liability
Sharp Van Lines is not liable for:
- Items packed by the customer (PBO – Packed by Owner)
- Pre-existing damage to items
- Delays caused by weather, traffic, or unforeseen circumstances
- Loss or damage beyond the agreed valuation coverage
Additional valuation or insurance options may be available upon request.
Website Use
All content on our website is for informational purposes only. Unauthorized use, reproduction, or misuse of website content is prohibited.
SMS Terms & Conditions (Compliance Section)
Consent to Receive SMS Messages
They fill out a website form
By providing your phone number and opting in, you consent to receive SMS (text) messages from Sharp Van Lines related to your service.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
Types of SMS Communications
If you opt in, you may receive messages including:
- Booking confirmations and reminders
- Moving day coordination and updates
- Service-related notifications
- Follow-up messages regarding your experience
These messages are strictly for customer care and service-related purposes.
Message Frequency
Message frequency may vary based on your interaction with our services.
Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Sharp Van Lines is not responsible for these charges.
Opt-In Methods
You may opt in to receive SMS messages through:
- Website forms
- Verbal agreement during phone conversations
- Written or digital agreements during booking
Opt-Out Instructions
You can opt out of SMS communications at any time by replying:
STOP
After opting out, you will no longer receive SMS messages unless you opt in again.
Help Instructions
For assistance, you can:
- Reply HELP to any SMS message
- Visit our website: www.sharpvanlines.com
- Contact our support team directly
Standard Messaging Disclosures
- Message and data rates may apply
- Message frequency may vary
- Reply STOP to opt out
- Reply HELP for assistance
- For more details, please review our Privacy Policy and Terms & Conditions on our website
Privacy Policy Reference
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. Please review it on our website.
Changes to Terms
Sharp Van Lines reserves the right to update these Terms & Conditions at any time. Updates will be posted on this page and become effective immediately.
Contact Information
For questions regarding these Terms & Conditions, please contact:
Sharp Van Lines
USDOT# 3945616 | MC# 1466723
Office Address:
97 East 2nd Street
Bayonne, NJ 07002
NJPC #39PM00131700
Website: www.sharpvanlines.com